1. Introduction

Impor ("we," "our," or "us") operates the Impor platform, an AI-powered import evaluation and trade compliance analysis service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account, we collect the information provided by your Google account, including your name, email address, and profile picture.

Uploaded Documents

We collect and process documents you upload to the platform, including PDFs, Excel spreadsheets, CSV files, and other trade documents. These files are used solely to provide you with trade compliance analysis.

Usage Data

We automatically collect certain information when you use the platform, including your IP address, browser type, pages visited, and interactions with the service. We use Vercel Analytics for this purpose.

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number or payment credentials on our servers. Stripe's privacy policy governs the handling of your payment data.

3. How We Use Your Information

• To provide, operate, and maintain the platform
• To process and analyze your uploaded trade documents using AI
• To manage your account and provide customer support
• To process payments and manage subscriptions
• To send service-related communications
• To monitor usage, detect abuse, and improve the platform
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. Uploaded files are sandboxed per user. Each user can only access their own data. We use encrypted connections (HTTPS) for all data transmission.

5. Data Sharing

We may share your information with:

• AI Service Providers: Your document content is sent to third-party AI providers (such as OpenAI and Anthropic) for analysis. These providers process data according to their own privacy policies and data processing agreements.
• Payment Processors: Stripe processes your payment information.
• Analytics Providers: Vercel Analytics collects anonymized usage data.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

6. Data Retention

We retain your account information and uploaded documents for as long as your account is active. You may request deletion of your data at any time by contacting us. Upon account deletion, your data will be removed within 30 days.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data

8. Cookies

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies through Vercel Analytics to understand how the platform is used.

9. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@impor.ai.